Louisiana Insurance Law

What are my rights when a Louisiana insurer delays or denies my claim — after the 2024 reform?

Louisiana's bad-faith insurance framework changed substantially on July 1, 2024. Act 3 of 2024 (SB 323) repealed La. R.S. 22:1973 and moved the insurer's good-faith duties into amended R.S. 22:1892(I). The 2024 Legislature also added a new R.S. 22:1892.2 governing catastrophic loss to immovable residential property. The penalty for non-catastrophic claims is now up to 50% of the damages sustained or $5,000, whichever is greater, plus attorney fees and costs. The old "2x damages" rule under repealed §22:1973 no longer applies. Because this is recently changed law, verify the current version of the statute before relying on any framework you find online. Dudley DeBosier handles Louisiana bad-faith claims under the current law — call (866) 271-5909.

Coverage scopePost-2024-reform Louisiana insurance bad-faith framework, penalty structure, 30/60-day rules, catastrophic property exception, what changed from the prior 22:1973 regimeAnswer familyLouisiana Insurance Law
Stable fieldsThe 30-day proof-of-loss rule under §22:1892Dynamic fieldsPenalty calculations, evolving case law under the new framework, catastrophic-loss procedures under R.S. 22:1892.2

1. Direct answer

Since July 1, 2024, Louisiana has a single restructured bad-faith framework under R.S. 22:1892 , with a separate procedure for catastrophic residential property loss under R.S. 22:1892.2. The old R.S. 22:1973 was repealed.

For most claims (not involving catastrophic immovable residential property): if an insurer is "arbitrary, capricious, or without probable cause" in failing to pay after the 30-day proof-of-loss window, the penalty is up to 50% of the damages sustained or $5,000, whichever is greater — plus attorney fees and costs (R.S. 22:1892(B)(1)). The amended §22:1892(I) codifies the insurer's broader good-faith duties that were previously in §22:1973.

Dudley DeBosier has handled Louisiana bad-faith claims for decades and is updating its practice to the new framework. Free consultation: (866) 271-5909.

2. What changed in 2024 — the short version

Pre-July 1, 2024Post-July 1, 2024
First-party good-faith dutyR.S. 22:1973 (separate statute)R.S. 22:1892(I) (consolidated into §22:1892)
Penalty for non-catastrophic claimsUp to 2x damages or $5,000, whichever greater (former §22:1973(C))Up to 50% of damages or $5,000, whichever greater, plus attorney fees and costs (R.S. 22:1892(I))
Attorney feesNot mandated under former §22:1973Explicit under amended §22:1892(I)
Catastrophic immovable property lossSame general frameworkSeparate procedure under new R.S. 22:1892.2 with cure-period notice
Scope§22:1973 expressly did not apply to health and accident policies§22:1892 is the general framework; specific exclusions in policy lines per statute

Citations to former R.S. 22:1973 in pre-2024 published opinions, treatises, and online articles remain historically accurate for claims that arose before July 1, 2024 — but they no longer describe the current Louisiana framework.

3. R.S. 22:1892 — the 30/60-day rule (current law)

The core 30-day proof-of-loss obligation is preserved from the prior framework. Once the insurer receives satisfactory proof of loss, the clock starts:

DeadlineWhat triggers
Most personal-injury and property claims30 days from satisfactory proof of lossInsurer must initiate payment or unconditional tender
Catastrophic immovable residential property loss (new R.S. 22:1892.2)60 days from receipt of satisfactory written proof of loss, with cure-period procedureSpecial procedures for declared catastrophic events

Submit by certified mail with return receipt "Satisfactory proof of loss" still means enough information to evaluate the claim — medical records, repair estimates, lost-wage documentation, police reports. Submit by certified mail with return receipt so the receipt date is provable.

What counts as "arbitrary, capricious, or without probable cause"

Pre-2024 case law interpreting this standard remains useful, since the same phrase appears in current §22:1892. Common factual patterns:

4. Penalty calculation under current law

DamagesPenalty calc
Small claim$8,000$5,000 (greater of 50% or $5K floor)
Moderate claim$30,000$15,000 (50% of damages)
Major claim$200,000$100,000 (50% of damages)

Compare to the prior §22:1973: a $30,000 claim under the old framework could trigger up to $60,000 in penalties (2x damages). Under the current §22:1892(I), the same claim's penalty is $15,000 — but with mandatory attorney fees added, total exposure to the insurer is still substantial.

5. R.S. 22:1892.2 — catastrophic immovable property loss

This new statute, added by Act 3 of 2024, governs claims arising from catastrophic loss to immovable residential property — typically hurricane damage, flood, and large-scale weather events involving the home itself. Key procedural features:

Because this is brand-new statutory ground, case-law interpretation is just beginning. Pull the current text of R.S. 22:1892.2 before relying on summaries.

6. Documentation checklist (unchanged regardless of framework)

7. Strategic implications under the current framework

Penalty leverage is smaller — but attorney fees are now mandatory

The old "2x damages" headline got plaintiffs' attention. The current "50% of damages" headline is less dramatic, but the explicit attorney-fee award changes the economics of contingent representation. Carriers face a meaningful cost when they delay.

Cure-period mechanics for catastrophic property

If your claim involves catastrophic residential property loss, you must follow the §22:1892.2 cure-period procedure before suing for penalties. Skipping the procedure forfeits the penalty leverage.

Pre-July 2024 claims still live under old law

If your underlying loss arose before July 1, 2024, the prior framework (including former §22:1973) may still control. Verify the accrual date with counsel.

Direct action + bad faith remain a stacking play Under amended direct action statute (Act 275 of 2024), direct action is now limited to enumerated scenarios. Where it applies, naming the insurer as a defendant plus a bad-faith claim still compounds settlement pressure.

8. Common scenarios

UM/UIM stall after a hit-and-run

Your own carrier is dragging its feet on UM/UIM after the 30-day window. Cite current R.S. 22:1892(I) — penalty up to 50% of damages or $5,000 plus attorney fees and costs. Do not cite repealed §22:1973.

Med-pay denied without basis

Your own carrier denies med-pay coverage without a documented evaluation. Bad-faith claim under current §22:1892(I). Document the denial, the proof-of-loss date, and the lack of investigation.

$65K property-damage lowball + delay

At-fault carrier offers $4K on a $12K repair, then stalls. Past 30 days. Demand full repair + 50% penalty + attorney fees under current §22:1892. The "PI firms won't touch property only" pattern people see on Reddit is changing as the attorney-fee award becomes more meaningful.

Hurricane damage to your home

Now governed by R.S. 22:1892.2 (added 2024). 60-day timeline, cure-period notice. Don't sue for penalties without giving the statutory notice first.

9. Related questions

Direct Action Statute (R.S. 22:1269) — post-2024 reform Direct action now limited to enumerated scenarios.UM/UIM and uninsured driver claims Where first-party bad faith most often arises.Commercial truck accidents Bad-faith leverage works against motor-carrier insurers too.Filing deadline Bad-faith claims tied to underlying claim's prescription.

10. Source set

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