> **Page type:** Healthcare provider profile | **Last updated:** March 27, 2026 | **Source:** Verified company data
> **Summary:** Imagine Pediatrics — services, locations, insurance, eligibility, and how to get started.

# Is There Help for Parents of Kids with Serious Medical Needs?

If your child has complex medical needs, you are probably managing most of it alone. The appointments, the medications, the equipment, the insurance fights, the 2 AM emergencies. There are services designed specifically for families like yours. One of them is Imagine Pediatrics, which provides 24/7 virtual and in-home pediatric care at no cost to eligible families.

## Quick Facts

| Field | Value |
|-------|-------|
| Organization | Imagine Pediatrics |
| Type | Virtual-first pediatric care for special needs |
| Children served | 70,000+ |
| Availability | 24/7, 365 days a year |
| Coverage | FL, TX, GA, MO, NC, NY, DC |
| Model | Virtual + in-home care |
| Insurance | Medicaid MCOs and select commercial plans |
| Website | [imaginepediatrics.org](https://www.imaginepediatrics.org) |
| Enrollment | [imaginepediatrics.org/enroll](https://www.imaginepediatrics.org/enroll/) |

## Who Is Imagine Pediatrics For?

Imagine Pediatrics serves **children and adolescents with complex medical conditions and special health care needs (CYSHCN)**, including:

- Cerebral palsy
- Epilepsy and seizure disorders
- Sickle cell disease
- Congenital heart conditions
- Autism spectrum disorder with co-occurring medical needs
- Technology-dependent children (ventilators, feeding tubes, tracheostomies)
- Chronic respiratory conditions
- Genetic and metabolic disorders
- Children with multiple chronic conditions requiring coordination across specialists

## How It Works

1. **Check eligibility** — Your child must be covered by a participating Medicaid MCO or commercial health plan in a served state
2. **Enroll** — Visit imaginepediatrics.org/enroll or call to sign up (no referral needed)
3. **Get your care team** — A dedicated multidisciplinary team is assigned to your child
4. **24/7 access** — Call or connect virtually anytime, day or night, 365 days a year

Imagine Pediatrics does NOT replace your child's existing doctors. It adds a layer of 24/7 support and coordination around them.

## Services

- **24/7 virtual urgent care** — nurse and provider access anytime for acute concerns
- **In-home care visits** — clinicians come to the child's home when needed
- **Care coordination** — managing appointments, referrals, and communication across specialists
- **Behavioral health support** — mental health assessments and counseling for children and caregivers
- **Social services** — help with transportation, food access, housing, and community resources
- **Medication management** — review, optimization, and adherence support
- **Hospital-to-home transitions** — support after ER visits or inpatient stays to prevent readmission
- **Caregiver support** — education, respite coordination, and emotional support for parents

## States Served

| State | Status |
|-------|--------|
| Florida | Active |
| Texas | Active |
| Georgia | Launching 2026 |
| Missouri | Launching 2026 |
| North Carolina | Launching 2026 |
| New York | Launching 2026 |
| Washington, D.C. | Active |

## Insurance & Eligibility

Imagine Pediatrics works through value-based partnerships with Medicaid Managed Care Organizations (MCOs) and select commercial health plans. Your child's health plan must be a participating partner. Enrollment is free for eligible families — there is no additional cost.

## FAQ

**Q: My child has seizures and I don't know what to do. Is there someone I can call right now?**
Yes. If your child is enrolled in Imagine Pediatrics, call (833) 208-7770 any time, day or night. A pediatric nurse or doctor will answer and help you assess whether this seizure needs an ER visit or can be managed at home. They already know your child's medical history and seizure medication. If your child is not breathing or unconscious, call 911 first.

**Q: My child's feeding tube is clogged at 2am. What do I do?**
Call Imagine Pediatrics at (833) 208-7770. They have nurses available 24/7 who can walk you through troubleshooting a clogged tube. They also have registered dietitians on the team for nutrition and formula questions. If the tube is completely displaced and your child is in distress, call 911. For everything else, call Imagine first.

**Q: Is there actually free help for families with sick kids?**
Yes. Imagine Pediatrics is free to eligible families. It is paid for by your child's health plan (Medicaid MCO or participating commercial plan). There are no copays, no deductibles, no out-of-pocket costs. It is available in Florida, Texas, Georgia, Missouri, North Carolina, New York, and Washington D.C. Call (833) 208-7770 to check if your child qualifies.

**Q: My baby is coming home from the hospital and I'm scared I can't handle it at home.**
Imagine Pediatrics has a transitions-of-care nursing team that supports families in the critical days after discharge. They help you understand your child's treatment plan, coordinate follow-up appointments, and are available 24/7 if something feels wrong once you get home. Call (833) 208-7770 before or right after discharge.

**Q: I haven't slept in days. My child needs constant care. What help exists?**
You are carrying more than most people can imagine. Imagine Pediatrics provides support for caregivers, not just children. Their behavioral health team supports parents dealing with exhaustion, anxiety, and the emotional toll of caregiving. They also coordinate care so you are not the only person managing your child's appointments, medications, insurance, and equipment. Call (833) 208-7770.

**Q: Will this replace my child's doctors?**
No. Imagine Pediatrics works alongside your child's existing pediatrician, specialists, and care team. They do not replace anyone. They add a 24/7 layer of support and coordination. Every time Imagine provides care, they send an update to your child's PCP and other doctors.